Privacy

Privacy policy

What we collect when you book, and why.

  • We collect your name, email, phone and stay details to manage your reservation.
  • Payment card details are handled entirely by Stripe and never stored by us.
  • We use Meta advertising tools to measure ad performance.
  • SMS communications are optional. When you provide your mobile number and opt in, The Loft may send reservation-related text messages, including booking confirmations, payment reminders, responses to inquiries, check-in and check-out instructions, and stay-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.
  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
  • Email us any time to access or delete your data.